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security

Here's how we protect your data:

 

Therapeutic Research Center uses a colocation facility for its website hosting.  This facility has numerous commercially reasonable protection/security mechanisms in place to prevent unauthorized access and undergoes annual SSAE 16 Type 2 (formerly SAS 70) audits with zero exceptions.

 

From an intrusion standpoint, Therapeutic Research Center has a key with WebTrust-certified StarField Technologies, Inc. that performs 128 bit encryption.  Secured Sockets Layer (SSL) is used to protect the servers from unauthorized sources.  All servers are protected from outside intrusion through a SonicWall Firewall with logs continuously monitored. 

 

Users accessing the data through the Site are also tracked to evaluate frequent visits and rapid page views that could be “scraping” data for unauthorized use.  All updates or data changes are tracked to the user machine issuing the change request, and security logs track all connections to the database.  There are separate database security and encrypted stored procedures both internally and externally to protect the proprietary nature of the data. 

Here are the answers to your most pressing questions:

 

What additional security measures does Therapeutic Research Center take to protect customer data?

We also perform internal security audits and have full-time staff with up-to-date credentials in Certified Information Systems Security. In addition to our internal audits, quarterly system scans, and system monitoring, we conduct an in-depth security review by a third-party firm specializing in this area.

 

What can I do to help protect myself?

In general, you can protect your data by using custom passwords for each online account you use. You want to make sure the cyber-attackers cannot access any other account where you use this same password.  Being proactive is a smart approach to your online information.

 

A reminder:

We appreciate your business. Therapeutic Research Center will never ask for personal or account information in an email. Be aware that phishing scams use this technique.