Access the below resources to support your use of the PTU eLearning platform. For additional assistance, contact the PTU Help Desk.
Q: What is the Pre-Enrollment Course?
A: As a prerequisite to enrolling in Pharmacy Technicians University, you must successfully pass a pre-enrollment course. This course consists of a policies and procedures section, and an assessment section, which includes a reading assessment and a math assessment.
Q: What is a passing score for the reading assessment and the math assessment? How much time do I have to take each assessment?
A: You need to pass the assessments with a score of 70% or better. You’ll have 3 tries to do so. You have 1 hour to complete the reading assessment of 14 questions. You have 1½ hours to complete the math assessment of 24 questions.
Q: What happens if I don’t pass the reading assessment and/or math assessment?
A: If you don’t pass the reading and/or math assessment, you will not be able to be enrolled in Pharmacy Technicians University. Please talk to your Pharmacy Manager about the next steps.
Q: How do I go back and review the material I’ve completed?
A: Click on the “My Programs” tab found on the left-hand side of your dashboard, then click on the name of the program. A list of sections will come up. Open up the section you want and the courses in that section will show with a review button. Click on this ‘review’ button to bring up the activities in the course. You will be able to click on an activity to review the material.
Q: How many times can I take a quiz or exam?
A: You will have unlimited attempts to pass each quiz and 3 attempts to pass each unit or midterm exam, with a score of 80% or better. Review quizzes are optional, and you will be given unlimited attempts to pass them.
Q: How many times can I take the final exam?
A: You have 3 tries to successfully pass the final exam, with a score of 75% or better.
Q: How can I report issues with Pharmacy Technicians University?
A: If you run into any problems with Pharmacy Technicians University that you can't resolve with this help page (examples include course loading issues, content concerns, or website performance), contact the PTU Help Desk here.
Users accessing content need to have computer systems that are able to access the internet and play multimedia files (video/flash/html5). Headphones or speakers are needed for audio, or closed captioning can be used if speakers are not available.
Minimum | Recommended | |
Operating System | Windows 7 | Windows 10 or higher |
Browser NOTE: For all browsers, you must have JavaScript and cookies enabled. To view PDFs, you will need a PDF-capable browser or stand-alone PDF viewer. |
Google Chrome, Mozilla Firefox, IE 11 | Google Chrome, Mozilla Firefox, Microsoft Edge, Apple Safari |
PDF Viewer, Such as Adobe Reader | PDF Viewer | PDF Viewer |
IP Addresses to Add to Whitelist/Safelist | 96.46.148.180 (TRC) 52.202.114.55 (TRC) 52.202.30.54 (TRC) 52.202.101.208 (TRC) |
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Email IP Addresses to Add to Whitelist/Safelist |
contactus@trchealthcare.com |
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Other | Speakers or Headphones |
In order to facilitate the proper operation for the Pharmacy Technicians University platform, customers must ensure appropriate network connectivity and firewall traversal for the following IP address domains:
The pdf files below can be printed out for use during hands-on practice and the graded portions of the PTU simulations.
The numbers in parentheses are the recommended number of copies administrators should print out for use per student.
Forms
FORM - Blood Glucose Log (2)
FORM - Blood Pressure Log (2)
FORM - C-II Log (1)
FORM - Cart Fill (2)
FORM - Cart Fill - Practice (1)
FORM - Compounding Record (10)
FORM - Crash Box Charge (2)
FORM - Crash Box Refill (2)
FORM - Drug Dispensing Log (2)
FORM - Employee Performance Review (1)
FORM - Hood Cleaning Log (1)
FORM - Medication List Template (1)
FORM - Original Container Chart (2)
FORM - Refrigerated Medications (1)
FORM - Repackaging Log (6)
FORM - Sample Pseudoephedrine (PSE) Logbook (1)
Labels
LABEL – Reconstitute an Oral Powder (1)
LABEL - Filling a Prescription (1)
LABEL - Investigational (1)
LABEL - NSC Magic Mouthwash (1)
LABEL – NSC Suspension (1)
LABEL - NSC Cream (1)
LABEL - NSC Paste (1)
LABEL - Unit Dose (Log) (1)
LABEL - Unit Dose (Specialty) (1)
LABEL - Oral Syringes (1)
LABEL - Med Cards (1)
LABEL – CSPs Small and Large Volume Parenterals (1)
LABEL – CSPs Hazardous Parenterals (1)
LABEL – CSPs IV Push (1)
LABEL – CSPs Ampules (1)
LABEL – CSPs Reconstitute Lyophilized Powder (1)
LABEL - PRACTICE - Blank (3)
Other
Difficult to Read Rx (1)
Sample SDS 1 (1)
Sample SDS 2 (1)
Sample SDS 3 (1)
Sample SDS 4 (1)
VIS Sheets (1)